Magdalena Schindler

Head of Customer Care at Division Business Communication.
‘‘The biggest challenge is to manage change in the organisation, combining this with delivering service on daily basis.”

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Magdalena Schindler, Head of Customer Care at Division Business Communication in Malmö, Sweden. Employeed since 2008.

What do you do in your job?

I work together with my great team to make PostNord Stralfors customer service best in class.

What challenges do you face as a manager?

The biggest challenge is to manage change in the organisation and the mindset within the Customer Care organisation, combining this with delivering service on daily basis.

What does PostNord Stralfors offer as an employer?

An exciting business environment that delivers solutions for one of the most important areas – communication. There is no other company like PostNord Stralfors.

What do you feel you need to be happy at PostNord Stralfors as an employee?

To be ready for a constant change in a great working environment. Not to be afraid to take decisions and responsibility. To be a team player.

Why did you apply to PostNord Stralfors?

Stralfors combines three age generations of employees with different experience and from seven different countries. I realised that I would like to develop and spend the most productive years of my life in that kind of working environment.

What tips do you have for students who are about to enter the workplace?

Many people translate challenges into problems and share their perception of these “problems” with younger people, asking for some kind of advice – never listen to those kinds of stories, try things yourself first of all, so that you create your own perception.