Helpdesk/Technical support responds to or forwards questions from you who are customers in regard to everything concerning production or technology, including technical support and the reporting of defects in our services and solutions. Links to sections on this page:
- Helpdesk eLETTER-solutions (incl. eLETTER Web) and the supplementary service, eArchive
- Helpdesk EDI-solutions and the supplementary services Web-eDI (incl. Invoice portal) and Handheld computer solutions as well as Electronic invoice management.
Our operation for EDI is staffed 24-hours a day, year-round, to monitor EDI-traffic to and from your company.
Helpdesk for all eLETTER solutions
including eLetter Web, and the supplementary service, eArchive
| Open hours: |
Monday-Friday 7:00 AM- 9:00 PM (Except holidays) |
| Telephone: |
020-55 77 00 |
| e-mail: |
ebrev.helpdesk@posten.se
Questions via e-mail can be sent 24-hours a day and are responded to during office hours by telephone or e-mail. |
Helpdesk for all EDI-solutions
including Web-eDI (also Invoice portal) and Handheld computer solutions as well as Electronic invoice management.
| Open hours: |
Monday-Friday 7:00 AM- 9:00 PM (Except holidays) |
| Telephone: |
08-601 10 10 |
| e-mail: |
edi.support@posten.se.
Questions via e-mail can be sent 24-hours a day and are responded to during office hours by telephone or e-mail. |