Strålfors offers the coordination, handling and refinement of responses and orders from direct marketing, websites and other media. Our solutions handle responses regardless of whether the response channel is a website, e-mail, telephone (touchtone/answering machine), SMS, fax, letter or via files from, for example, the retailer's shop system.
We refine your response through automatic address control and minimising duplicates. Via the web interface, you get control and up to date result follow-ups for your campaigns. The service automatically creates a structured address file of active customers or prospects, which can be used as documentation in a customer database or further delivered for printing, pick & pack, physical or electronic distribution.
In all electronic direct communication, via e-mail and SMS, we offer statistics, return management and automatic mailout of confirmations or additional information.