Digital Mailroom

Digital Mailroom is a solution that captures all physical and digital mail in one unified flow, interprets the content, and automatically routes it to the right recipient or system - quickly, securely, and with minimal manual handling.

A computer monitor displays an email icon. Nearby are an open envelope, a potted plant, and sticky notes.

Key benefits

Fewer manual processes

Incoming messages are automatically classified and routed, saving time and reducing errors. 

Faster response time

Digital delivery and rule-based distribution ensure messages reach the right recipient instantly.

Full traceability

Every document is logged and searchable, ensuring secure and compliant handling.

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A unified Nordic solution for inbound communication 

Our Digital Mailroom is designed for organizations across Sweden, Denmark, Norway, and Finland. Regardless of the channel or format, we help you capture, sort, and distribute incoming communication securely and efficiently. 

What we handle: 

  • Physical letters (digitized via scanning) 

  • Email and Secure Email (including attachments) 

  • National digital mailboxes, e.g. Digital Post, e-Boks, Altinn (NO), Kivra Business (SE)

  • Digital signed documents (Scrive, Docusign, Verified Jaycom, eBoks and Kivra)

Fast and simple onboarding

Digital Mailroom is designed for fast and hassle-free onboarding. Standard digital implementation is typically completed within a week, whereas standard physical implementation, including scanning of incoming letters, is typically completed within a month. The solution requires minimal involvement from internal IT resources, allowing your organization to start benefiting from automation almost immediately. 

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Secure and compliant  

Digital Mailroom is designed to meet both current and future demands for secure digital communication.  

The solution integrates with your existing CRM, ERP, document management or business systems, and ensures that all processes are handled in full compliance with GDPR and local regulations. With encrypted data handling and full traceability, your organization can manage sensitive information with confidence. 

We support several data delivery models, including email, secure FTP, and the Strålfors Standard API. 

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Interested in exploring more of our services?

We offer a wide range of solutions designed to optimize your communication with your customers. Get in touch to discover how we can support your needs.

Contact us!

Get in touch to learn how Digital Mailroom can support your organization. Whether you're operating in Sweden, Denmark, Norway, or Finland - our local experts are ready to help you get started.