PostNord Strålfors partners with Joisto Quertum PL z.o.o. and outsources its Professional Services organization in Warsaw, Poland from 1st of July 2019.
Joisto Quertum PL z.o.o. is a subsidiary to Joisto Group Oy, an industry expert in advanced eArchive, Quadient partner and IT consultancy innovator for enterprise organizations. PostNord Strålfors already has a long-term collaboration with Joisto Group regarding the eArchive software, and is now expanding the collaboration further. In recent years, PostNord Strålfors have hired Professional Services staff in Poland through PostNord Direct Link, and these employees are transferred to Joisto Quertum PL in connection with the change of contract.
– To meet our customers' needs in the best possible way, we need continued access to the right competency through a flexible staffing solution, which complements our Nordic organization, adaptable to varying workloads and projects. For us in PostNord Strålfors Group, this set up gives us the possibility to still have regionally appointed resources in Poland, on site resources when needed, and access to the Joisto Group resources in the Nordics and the U.K, says Lars Lundström, Head of Nordic Digital Services in PostNord Strålfors Group.
– We already have a long-term business relationship with PostNord Strålfors and we are happy to be the first-choice Professional Services Support partner through the outsourcing of PostNord Strålfors Professional Services team in Poland. As a trusted and long-term partner, we will work closely with PostNord Strålfors and contribute with our knowledge and expertise for the benefit of PostNord Stålfors´ customers and for future growth,” says Tommi Hanninen Co-Founder Joisto Quertum
The contract is set for two years with the possibility to extend.
For more information
Rebecka Mathers, Nordic Communication Manager
About PostNord Strålfors
PostNord Strålfors develops and provides communication solutions that give companies with many customers and suppliers completely new opportunities for creating stronger and more personal customer relationships. With our digital platform, we deliver seamless communication, regardless of which channel the recipient requires. PostNord Strålfors is part of the PostNord Group, the leading supplier of communications and logistics services in the Nordic region. PostNord Strålfors has operations in Sweden, Norway, Denmark and Finland. Our approximately 700 employees generated sales of SEK 2.1 billion in 2018.
About Joisto Oy and Joisto Quertum Ltd
Quertum Ltd is part of the Joisto Group, who have over 15 years expertise integrating software solutions into the Quadient platform. Maintaining our reputation as a leading worldwide professional services organization requires a highly skilled, knowledgeable and energetic team to manage our internal and external Quadient Reseller and PSO services and partnership.
The Quertum team are highly skilled CX professionals with teams based in the UK, Finland and a competency center in Poland who have the in-depth knowledge and skills to fully support the Quadient growth strategy on all areas no matter how big or small the project. Quertum are the go-to channel partner for Quadient!